General Conditions of Sale
General Conditions of Sale (GCS) - M-Dino
Last updated: 03/22/2025
Welcome to M-Dino! Thank you for your trust. These General Terms and Conditions of Sale (GTC) define the terms and conditions of sale of the products available on our M-Dino online store .
1. Identification of the Seller
M-Dino contact@m-dino.com
2. Acceptance of the Conditions
Any order placed on M-Dino implies full acceptance of these Terms and Conditions. These terms and conditions may be modified at any time. The applicable version is the one in effect at the time of the order.
3. Products and Availability
The products presented on M-Dino are described and illustrated with the greatest possible accuracy. However, slight differences may exist (colors, textures, dimensions).
Product availability is updated regularly. If the product is unavailable after you place your order, we will notify you by email and offer you a refund or alternative.
4. Orders
The customer can place an order through our website.
An order confirmation is sent by email after payment validation.
M-Dino reserves the right to cancel any order in the event of suspected fraud or prior dispute.
5. Price and Payment
All prices are displayed in CHF , all taxes included (TTC).
Delivery costs are indicated before the order is confirmed.
Accepted payment methods are: credit card, Twint, PayPal, and other methods available on the site.
Payment is 100% secure.
6. Delivery
Areas served : M-Dino delivers to Switzerland and other countries depending on available options.
Delivery times : Indicated at the time of order.
Delivery costs : Varies depending on the country and the delivery method chosen.
Order tracking : A tracking number is provided upon shipment.
In the event of a delay, M-Dino cannot be held responsible for hazards linked to carriers.
7. Right of Withdrawal and Returns
Deadline : You have 14 days from receipt of your order to exercise your right of withdrawal.
Conditions : Products must be returned in their original condition, unused and with their packaging intact.
Refund : Once the return has been validated, the refund will be made within 7 days .
Non-refundable products : Personalized items, consumables and hygiene products are non-refundable.
8. Guarantees and Liability
Our products comply with current legislation and are covered by the legal guarantee of conformity and the warranty against hidden defects. M-Dino cannot be held responsible for any misuse of the product by the customer.
9. Protection of Personal Data
Your personal data is collected as part of your order and processed in accordance with our Privacy Policy .
10. Disputes and Applicable Law
These General Terms and Conditions are governed by Swiss law. In the event of a dispute, an amicable solution will be preferred before any legal action.
Contact us : For any questions, you can contact us via contact@m-dino.com or Contact form on the website .
Thank you for your trust and happy shopping at M-Dino! 🦖
